Data protection policy | Orthodontic Treatment In London | Angle House Orthodontics

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ANGLE HOUSE ORTHODONTICS 
DATA PROTECTION CODE OF PRACTICE
FOR PATIENT

Keeping your records

This practice complies with the 1998 Data Protection Act and this policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully. 

What personal data do we hold?

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you.  This personal data comprises:

  • your past and current medical and dental condition; personal details such as your age, national insurance number/NHS number, address, telephone number and your general medical practitioner
  • radiographs, clinical photographs and study models
  • information about the treatment that we have provided or propose to provide and its cost 
  • notes of conversations/incidents that might occur for which a record needs to be kept    
  • records of consent to treatment 
  • any correspondence relating to you with other health care professionals, for example in the hospital or community services.

Why do we hold information about you?  

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.  We also need to process personal data about you in order to provide care under NHS arrangements and to ensure the proper management and administration of the NHS.    

How we process the data 

We will process personal data that we hold about you in the following way:   

Retaining information

We will retain your dental records while you are a practice patient and after you cease to be a patient, for at least eleven years or for children until age 25, whichever is the longer.2

Security of information

Personal data about you is held in the practice’s computer system and/or in a manual filing system.  The information is not accessible to the public and only authorised members of staff  have access to it.  Our computer system has secure audit trails and we back up information routinely. 

Disclosure of information

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • your general medical practitioner
  • the hospital or community dental services
  • other health professionals caring for you
  • NHS payment authorities
  • the Inland Revenue 
  • the Benefits Agency, where you are claiming exemption or remission from NHS charges
  • private dental schemes of which you are a member. 

Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/organisations who need to know in order to provide care to you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information.  Only that information that the recipient needs to know will be disclosed.

In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent.   

Where possible you will be informed of these requests for disclosure.

Access

You have the right of access to the data that we hold about you and to receive a copy.  Access may be obtained by making a request in writing and the payment of a fee for access of up to £10 (for records held on computer) or up to £50.00(for records held manually or for computer-held records with non-computer radiographs). We will provide a copy of the record within 40 days of receipt of the request and fee (where payable) and an explanation of your record should you require it. 

If you do not agree

If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist. You have the right to object, but this may affect our ability to provide you with dental care. 

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Chingford

237 Hall Lane Chingford London E4 8HX

Tel: 020 8559 4272

info.chingford@anglehouse.com,

Book an appointment in Chingford

Opening hours

Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Closed for Lunch 2pm – 3pm

Meet the team

Why not meet the Chingford team and book a free smile check or full orthodontic consultation and take the first step to a life-changing new smile.

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Crouch End

71 New Road Crouch End London N8 8TA

Tel: 020 8348 8220

info.crouchend@anglehouse.com

Book an appointment in Crouch End

Opening hours

Monday 8am – 7:30pm
Tuesday 8am – 7:30pm
Wednesday 8am – 7:30pm
Thursday 8am – 7:30pm
Friday 8am - 4:30pm

Meet the team

Why not meet the Crouch End team and book a free smile check or full orthodontic consultation and take the first step to a life-changing new smile.

Meet the team

Ealing

39 St Mary's Rd Ealing London W5 5RG

Tel: 0203 096 6777

info.ealing@anglehouse.com

Book an appointment in Ealing

Opening hours

Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Closed for Lunch 2pm – 3pm

Meet the team

Why not meet the Ealing team and book a free smile check or full orthodontic consultation and take the first step to a life-changing new smile.

Meet the team

Edgware

Elizabeth House 5th Floor 54-58 High Street Edgware Middx. HA8 7EJ

Tel: 020 8952 4596

info.edgware@anglehouse.com

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Opening hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Closed for Lunch 2pm – 3pm

Meet the team

Why not meet the Edgware team and book a free smile check or full orthodontic consultation and take the first step to a life-changing new smile.

Meet the team

Edmonton

38 Harington Terrace Gt. Cambridge Road London N18 1JX

Tel: 020 8803 0388

info.edmonton@anglehouse.com

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Opening hours

Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Closed for Lunch 2pm – 3pm

Meet the team

Why not meet the Edmonton team and book a free smile check or full orthodontic consultation and take the first step to a life-changing new smile.

Meet the team

Enfield

39 The Ridgeway Enfield Middlesex EN2 8PD

Tel: 020 8367 3441

info.enfield@anglehouse.com

Book an appointment in Enfield

Opening hours

Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am - 4:30pm
Closed for Lunch 2pm – 3pm

Meet the team

Why not meet the Enfield team and book a free smile check or full orthodontic consultation and take the first step to a life-changing new smile.

Meet the team

Islington

53 – 55 Copenhagen Street Islington London N1 0JH

Tel: 0203 096 2009

info.islington@anglehouse.com

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Opening hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 10am - 7pm
Friday 9am - 6pm

Meet the team

Why not meet the Islingon team and book a free smile check or full orthodontic consultation and take the first step to a life-changing new smile.

Meet the team